Privacy Policy
Last updated: March 1, 2024
At User find my swipe, operating as find my swipe (“find my swipe“, “we“, “us“, “our“), safeguarding your personal information and respecting your privacy rights are our top priorities. If you have any inquiries or concerns regarding this privacy notice or how we handle your personal information, please reach out to us at contact@findmyswipe.com.
When you engage with our website findmyswipe.com (the “Website“), utilize our mobile application (the “App“), or avail of any of our services (the “Services“) in any manner, you entrust us with your personal data. We take this responsibility seriously. This privacy notice aims to transparently explain what information we collect, how we use it, and what rights you have concerning your data. We urge you to read it thoroughly. If you disagree with any terms outlined in this privacy notice, kindly refrain from using our Services.
This privacy notice encompasses all information gathered through our Services (including our Website and App) and any associated services, sales, marketing, or events.
Collection of Information
Certain information, such as your Internet Protocol (IP) address and/or browser and device characteristics, is automatically collected when you interact with our Services.
We gather specific data automatically when you navigate, use, or access our Services. While this information does not explicitly identify you (such as your name or contact details), it may include device and usage data like your IP address, browser type, operating system, language preferences, referring URLs, device name, country, location, and technical information about how and when you utilize our Services. We utilize this data primarily for maintaining the security and functionality of our Services and for internal analytics and reporting purposes.
Similar to many other businesses, we also collect data through cookies and comparable technologies.
During your interaction with the Website or mobile application, we may collect the following information:
- Personal details such as your name, address, date of birth, Aadhar information, contact details, billing information, marital status, Permanent Account Number (PAN), and other Know Your Customer documents.
- Employment-related information, including years of experience, income details, current and previous employer details, office address, and tenure with the current employer.
- Income tax return information.
- Credit-related information obtained from credit bureaus or other sources.
- Unique identifiers such as username preferences and transaction history.
- Information provided via direct correspondence (e.g., email) or telephone calls.
- Recordings of telephonic conversations for query resolution or assistance.
- Device information such as IMEI code, dual SIM support, mobile network, device name, operating system, and IP address.
- Any additional information mandated by specific banks or laws.
- Clickstream data, including products browsed, viewed pages, navigation paths, and webpage interactions.
The information collected depends on the services we offer and may vary over time. Failure to provide certain requested information may impact our ability to deliver services effectively.
Use of Information
We may utilize the information you provide in the following ways:
- Establishing identity and processing applications.
- Monitoring, improving, and administering our Website.
- Customizing and offering tailored products and services through our partners.
- Analyzing Website usage, diagnosing technical issues, and maintaining security.
- Sending communications, notifications, and information related to requested products or services.
- Managing our relationship with you and informing you about relevant products or services.
- Conducting data analysis to enhance service quality.
- Complying with legal obligations and regulations.
- Conducting Know Your Customer (KYC) processes for our partners.
- Checking previous employment details and PAN status.
- Utilizing information for other lawful purposes.
We will retain and use your information for periods necessary to comply with legal obligations, resolve disputes, and enforce agreements.
Consent for Communication
By providing your details/documents to us, you expressly consent to receiving communication via SMS, calls, RCS Messaging, WhatsApp, or email. These communications may include product information, promotional offers, and other relevant updates. If you wish to withdraw consent for sharing personal information, please email contact@findmyswipe.com. Allow us 72 hours to process your request and delete your personal data.
Security Measures
We implement organizational and technical security measures to protect your personal data from misuse, unauthorized access, modification, or disclosure. Our systems utilize the latest secure server layers encryption and access controls.
Multiple security layers safeguard your account, including login/logout options and device binding for additional authentication. Please refrain from sharing your account login, password, and OTP details with others.
Third-Party Links
Our Website may contain links to external websites or apps not maintained by us. This privacy policy exclusively pertains to our Services. Please review the privacy policies of linked websites or apps when visiting them.
Disclosure
We may share your information with third parties under confidentiality agreements for service provision, subject to restrictions on further disclosure. However, we are not liable for security breaches or actions of third parties receiving your data.
Disclosure may occur:
- To financial service providers, banks, or non-banking financial companies (NBFCs) and third-party partners for service provision.
- To conduct data analysis for service improvement.
- To comply with legal obligations or governmental orders.
- During corporate divestitures, mergers, or to protect rights, property, or safety.
Cookie Policy
A “cookie” is a small piece of information stored by a web server on a web browser for later retrieval. We may utilize cookies and tracking technology depending on offered features. These technologies do not collect personal data, but if previously provided, cookies may be associated with it.
Updates to this Notice
We may update this privacy notice to remain compliant with relevant laws. The revised version will be indicated by an updated “Revised” date and will be effective upon accessibility. Material changes may be notified through prominent postings or direct notifications.
Contact Us
If you have queries or concerns about this notice, please contact us at contact@findmyswipe.com.
This revised version should maintain the integrity of the information while presenting it in a unique manner. Let me know if you need further adjustments or additions!